Jessica Bettencourt made significant changes to the business operations at Klem's in Spencer after taking over from her father, Mike Klem.

Successful family businesses learn & adapt

Grant Welker |

Family businesses likely don't see themselves as dictatorships, but to be multi-generational businesses, they've survived by adapting and looking ahead instead of how things have been done in...

Maynard Crossing has begun soliciting tenants, which already include Planet Fitness, 110 Grill and an urgent care center.

Maynard Crossing project to bring life back to vacant Digital Equipment Corp. site

Grant Welker |

Two decades have passed since Digital Equipment Corp. occupied a 58-acre site in Maynard just a mile south of town center. More than half of that time has been spent trying to redevelop the property.

Cultivate in Leicester is planning to offer adult-use cannabis products come January 1.

Central Mass. prepares for pot

Zachary Comeau |

On July 1, Massachusetts will open the doors to its newest industry: Retail weed.

Security guards (from left) Sidone Santos, Jonathan Evangelou and Jose Matias of the company Securitas stand waiting a visitor at UMass Memorial Medical Center's Memorial Campus.

A year after a Harrington incident, few hospitals have implemented enhanced security

Grant Welker |

Nearly a year after a Harrington Hospital nurse was stabbed, Harrington and UMass Memorial Medical Center are among the few hospitals in the state to have shored up security.

How To

10 Things I Know About ... Card payments

Keith Reardon |

Need help setting up a credit card payment system?

Want results with your marketing? Get SMART


When it comes to marketing your business, you need to establish goals to help lead your company toward a specific direction.

  • Briefing
  • Shop Talk
  • Movers & Shakers
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Hours-long lines are common at Tree House Brewing's Charlton headquarters, as it is the only place the company sells its beer.

Tree House to grow Charlton headquarters by 30%

Craft beer maker Tree House Brewing Co. is planning a 16,000-square-foot expansion of its 52,000-square-foot headquarters in Charlton.

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Tim Kennedy, regional president for Advance Local; President of MassLive Media, Springfield.

MassLive sees growth in Central Mass.

New York-based Advance Local is growing its presence in Central Massachusetts. The company is set to open an office for its MassLive Media division near the Worcester Common this month.

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Movers & Shakers

Habitat for Humanity MetroWest/Greater Worcester, Harrington Physician Services and AdCare Hospital are some of several Central Massachusetts companies to recently announce new hires.

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Top SBA Lenders

Ranked by total number of loans issued in Massachusetts, fiscal year 2018

RankLenderNo. of loansAmount of loans
1Eastern Bank, Natick565$43,285,500
2TD Bank, Worcester227$14,203,100
3Citizens Bank, Natick144$21,142,500

Source: U.S. Small Business Administration and lender websites

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