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The impact of online reviews

Building a positive online reputation takes time, effort, and unfortunately can be damaged in minutes. Over the last few years, the popularity of online reviews has risen sharply. These reviews help customers decide where to eat, where to shop, what cities to visit, and who to do business with. Up to 85 percent of customers trust online reviews as much as personal recommendations. Your business' reputation is dependent upon word of mouth, but also the reviews, comments, and overall c ...

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