Organizations should think ahead when lining up their next leader

Each year, the Hanover Insurance Group board of directors sits down with the Worcester company's CEO and privately plans a succession for each top executive.
“You never know when someone might get sick, or die, or take another job,” said Michael Angelini, a longtime Hanover board member. “It's not just a judgment at a point in time. It's an evaluative process. And it's not something you wait to do when you need to do it.”